FeedBackPro Documentation – Developers & Admins
Real-time customer feedback for German webshops
Central technical hub for installation, API integration, webhook configuration, and troubleshooting. Access endpoint references, SDK snippets, and deployment guides.
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Try "POST /v2/sessions", "Shopify OAuth flow", or "Webhook retry policy" for immediate results.
Documentation Categories
Installation & Deployment
Containerized Docker images, Kubernetes manifests, and environment variable mapping for production clusters. Includes SSL termination and reverse proxy configs for Nginx and Caddy.
REST API & SDKs
OpenAPI 3.0 specifications, rate limit thresholds (2,400 req/min), and official client libraries for Python, Node.js, and PHP. Covers session tracking, sentiment tagging, and export endpoints.
Webhooks & Event Streams
Payload schemas for feedback.submitted, rating.updated, and abuse.flagged. Signature verification using HMAC-SHA256, idempotency keys, and exponential backoff strategies.
Troubleshooting & Logs
Common 4xx/5xx response codes, connection timeout diagnostics, and log aggregation pipelines for Datadog and Grafana. Includes database migration rollback procedures.
Popular Guides
Upgrading from v1.4 to v2.1
Breaking changes in authentication headers, new pagination cursors, and deprecated GET /legacy/events endpoints. Step-by-step rollout plan for zero-downtime updates.
Implementing OAuth 2.0 for Partner Apps
Scope definitions, token refresh cycles, and PKCE flow implementation. Includes Postman collection and cURL examples for sandbox testing.
Optimizing WebSocket Connections
Heartbeat intervals, connection pooling thresholds, and memory leak prevention for long-running session streams. Benchmarked against 10,000 concurrent users.
API Status & Uptime
Current system health: All services operational. Average latency: 42ms. Last incident resolved: November 3, 2024 (Database failover drill).
Real-time monitoring covers authentication gateways, payload processors, and webhook delivery queues. Scheduled maintenance windows are published 72 hours in advance.
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